Discovering that a client has crossed a state's economic nexus threshold is the start of the work, not the end. What happens next determines whether the client pays only the tax it should have collected or pays that tax plus penalties, interest and the cost of a full audit. The difference usually comes down to the order in which things are done.
The instinctive move is to go to the state's website and register immediately. Sometimes that is right. Often it is the most expensive possible first step, because registering can disclose the business to the state before the client has considered the program designed to limit past exposure. This post sets out the after-nexus workflow in the order that protects the client: measure, decide on disclosure, register, set up filing, and manage the obligation over time, including what happens if sales drop back below the threshold.
Thresholds, lookback periods, filing frequencies and program terms are set by each state and change, so this post describes the mechanisms and the decisions. For any specific state, confirm the current rules with its revenue department.
Exposure runs from the date the obligation began, so the first job is to establish that date for each state.
Our post on sales and use tax nexus rules covers how each of these triggers works.
Before contacting any state, estimate what is owed for each state from the start date to today.
The exposure is the tax the client should have collected, whether or not it did. Sellers are liable for uncollected tax, and going back to customers years later to collect it is rarely practical. That is why speed matters once nexus is identified: every month of delay adds tax that will come out of the client's own margin.
Most states with a sales tax offer a voluntary disclosure agreement (VDA) program. In exchange for coming forward before the state contacts it, registering, filing returns and paying the tax for a defined lookback period, the taxpayer typically receives:
VDA programs are generally open only to taxpayers the state has not already contacted about the tax. The Multistate Tax Commission's program states that prior contact between a state and a taxpayer about a tax type disqualifies the taxpayer for that tax type, and it counts filing a return, paying the tax, or receiving an inquiry from the state as contact. State programs have their own wording, but the principle is common.
That is why registering first can be costly. Once the client registers, the state knows it exists, and in many states the client may no longer qualify for the VDA terms. The state can then pursue the full period, potentially back to the start of nexus, with penalties. If no return was ever filed, the normal assessment period may not have begun to run, so "the full period" can be long.
The Multistate Tax Commission's Multistate Voluntary Disclosure Program lets a taxpayer approach several participating states through one process, with a uniform procedure. Each state still sets its own lookback and terms and signs its own agreement. For a client with exposure in many states it is worth considering alongside direct state-by-state VDAs.
Once the disclosure decision is made, the client registers in each state where it has nexus, either as part of the VDA or directly.
Answer the "date business began in the state" question accurately and with the disclosure decision already made. This date is effectively an admission of the start of the obligation.
About two dozen states are members of the Streamlined Sales and Use Tax Agreement. The Streamlined Sales Tax Registration System (SSTRS) lets a seller register in any of those member states through a single application, selecting only the states where it has nexus. There is no fee to register through SSTRS itself, although a state may charge a fee where its law requires one. Sellers that want to use a Certified Service Provider, which can handle calculation and filing, must register through SSTRS.
Two cautions from the SST guidance:
For non-member states, register directly with each state.
States assign filing frequency, usually monthly, quarterly or annually, based mostly on the volume of tax the seller collects or expects to collect. New registrants are often assigned a frequency based on estimates and moved later. Some states also require prepayments or accelerated payments for large filers. Record each state's frequency and due date in the firm's filing calendar; due dates and weekend rules differ by state.
A registered seller generally must file every return, even when no tax is due. Missing zero returns produces non-filing notices, penalties and sometimes estimated assessments. Build them into the calendar.
Each period, reconcile tax collected per the sales system, tax per the general ledger liability account and tax reported on returns. Differences caught monthly are small; differences caught on audit are not.
Sales fall. A product line ends, a channel is closed, a big customer leaves. Falling below a state's threshold does not necessarily end the obligation.
Trailing nexus describes the period after a seller drops below the threshold, or ends physical presence, during which some states still require it to collect. States that measure the threshold on the previous calendar year effectively build in a trailing period: a seller over the threshold last year must collect for this year even if this year's sales are lower. Some states also have explicit rules continuing nexus for a set period after physical presence ends. Others say little about it.
Before deregistering:
Deregistering too early creates a gap period of uncollected tax, which is exactly the exposure the whole process was designed to fix.
Nexus is not a one-time determination. Thresholds change, states amend counting rules, and the client's sales mix moves. Set a monitoring routine:
Tools can automate tracking; our post on AI for sales and use tax compliance covers what they do well and where they still need review. Remote staff create payroll obligations that are usually discovered at the same time; see multi-state payroll withholding.
|
Step |
Question to answer |
Common mistake |
|
1. Start date |
When did the obligation begin in each state? |
Measuring on the wrong sales definition |
|
2. Exposure |
What is owed, with interest and penalties? |
Forgetting tax collected but not remitted |
|
3. Disclosure |
Is a VDA worth it, and is the client eligible? |
Registering first and losing eligibility |
|
4. Register |
Directly, via VDA, or through SSTRS? |
Careless start date on the application |
|
5. File |
Frequency, due dates, zero returns, reconciliation |
Missing zero returns |
|
6. Trailing nexus |
When does the obligation end? |
Deregistering too early |
|
7. Monitor |
Are new states approaching thresholds? |
Treating nexus as a one-time study |
Each of these steps depends on accurate determinations: which sales count, which are taxable, and where. The Relieving Sales and Use Tax Determination Headaches webinar is built around making those sales and use tax determinations. Our broader sales and use tax training catalog and sales and use tax FAQs cover the surrounding topics.
Establish when the obligation started in each state and estimate the tax that should have been collected since then, before contacting the state. That estimate tells you whether a voluntary disclosure agreement is worth pursuing. If exposure is very recent and small, registering directly may be simplest. If it is material and older, registering first can cost the client eligibility for a program that limits the lookback period and waives penalties.
It can. Voluntary disclosure programs are generally limited to taxpayers the state has not already contacted about the tax. The Multistate Tax Commission's program, for example, treats filing a return, paying tax or receiving a state inquiry as prior contact that disqualifies the taxpayer for that tax type. Individual state programs use their own wording, so check eligibility for each state before registering if there is meaningful past exposure.
Each state sets its own lookback period. Under the Multistate Tax Commission's multistate program, lookback periods are usually three or four years, and state programs often fall in a similar range. Tax actually collected from customers but not remitted may be required for the full period regardless. Penalties are typically waived for the lookback period, but interest is generally still due unless the state agrees otherwise.
SSTRS is a central registration system for the roughly two dozen states that are members of the Streamlined Sales and Use Tax Agreement. A seller can register in any member states where it has nexus through one application, with no fee charged by SSTRS itself. Registering through SSTRS does not relieve liability for past sales, except under the narrow amnesty some member states have offered, so past exposure still has to be addressed.
The state assigns it, usually monthly, quarterly or annually, based mainly on how much tax the seller collects or is expected to collect. New registrants are often placed on a frequency based on their estimate and moved later as actual volume becomes clear. Some states require prepayments from large filers. Every assigned return must be filed, including zero returns for periods with no taxable sales.
Trailing nexus is a continuing obligation to collect sales tax for a period after a seller falls below a state's economic threshold or ends its physical presence there. States that measure thresholds on the previous calendar year effectively create one automatically, and some states have explicit trailing rules for physical presence. Before deregistering, confirm the state's rule and file final returns properly, because deregistering too early leaves a period of uncollected tax.

