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Course Details

Driving Performance With Metrics

driving-performance-with-metrics
Webinar: ID# 1010405
About This Course:
Do you struggle to keep budgets current in the face of an ever-changing business climate? Do you recognize that actual spending can be far from what a department's spending should be?

Twenty-first century performance metrics reduce work, reduce politics, provide flexibility, and substantially improve the performance management process.

This valuable session will show you how to drive organizational performance using these powerful techniques.What You'll Learn:
  • Understand how to determine what your performance metrics should be and how to use metrics to improve your planning and control processes
  • Using metrics in a balanced scorecard framework
  • Learn to measure output of your business activities
  • Creating metrics for profit and cost centers
  • Benchmarking your metrics
  • Using metrics for planning and control
  • Tips for success
All ACPEN courses include handouts that are available to download. Handouts typically include a version of the slides used by the presenter, as well as a full course manual or other materials.

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In order to obtain CPE credit for viewing ACPEN webcasts, you must view the course during the scheduled date and time. Throughout the program, you will be prompted to save three attendance codes per hour. At the conclusion of the program, your CPE Certificate will be issued assuming all attendance codes have been saved and submitted. Detailed instructions for this process are included in the course introduction and in written form as part of course materials.
Course Details
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