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Course Details
About This Course:
InterAction Training Systems, the nation's leading seminar provider for supervisors has customized a program that delivers creative and realistic strategies in promoting successful job performance. Often supervisors are the emerging leadership at your financial institution. Invest in success and enroll them today in this dynamic and highly motivating workshop.

Rapid change, flatter organizational structure, and cross-functional responsibilities require today's supervisors to respond to a number of unique challenges. Using a proven model InterAction calls Coaching Choices you'll discover how to implement techniques, tactics, knowledge and skills that help you, the company and your staff succeed in a competitive arena that requires supervisors to become highly effective.

Covered Topics

  • Building a performance plan that fosters buy-in!
  • Coaching results and needed progress
  • Increasing results of cross-selling
  • Communicating observations effectively
  • Encouraging positive behavior and results
  • Assisting staff to higher levels of responsibility
  • Refining your supervisory skills in providing constructive feedback
  • Resolving conflict among staff
  • Using and communicating positive reinforcement
  • Managing time constraints and staffing concerns
  • Using recognition and incentives as powerful tools
  • Setting boundaries and imposing consequences

Attendees applaud the "real world" approach the program offers and claim they acquire tips and methods they put into place immediately on the job. They say the program offers them the tactics they have been searching for in creating a workforce that can work in harmony.

Who Should Attend

Managers, supervisors, trainers and those in lead positions will benefit from learning how to help others improve job performance.

Course Details
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