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Course/Product Description
Title:

Managing a Multi-Generational Workforce

SKU:WT-1000845
Format: Webinar
Description:

For the first time, we have four generations in the workplace.  While this offers a number of benefits for a financial institution, it can also be a challenge to manage an age-diverse staff.

Reduce the conflict and communication problems by understanding more about what motivates each of these four generations: Traditionalists, Baby Boomers, Generation X, and Millennials.

This webinar will provide information that assists managers in coaching and communicating with each of the generations in order to maximize productivity.

What You Will Learn:

  • Background on the 4 Generations of Employees
  • Traits of Employees from Each Generation
  • Do's and Don'ts for Managing Each Generation
  • Communication Strategies
  • Motivation Techniques
  • Common "Generation Clash" Areas
  • Fostering Teamwork Among the Generations
  • Finding Ways to Capitalize on the Strengths of Each Generation

Who Should Attend

Managers and supervisors would benefit from this webinar.

The Presenter

Jim DeMaio is President of Learning Dynamics, a national training company now in its 31st year. Jim has presented hundreds of workshops of leadership, customer service, performance management, and employee relations. His practical approach provides participants with information that can be put to use immediately.

Prior to joining Learning Dynamics, Jim was Vice President and Director of Corporate Training for a financial institution in the northeast. Since joining Learning Dynamics, Jim has provided training sessions to many banks and has been a presenter at the National School of Banking for 15 years.

Jim holds a B.S. in Management from Quinnipiac University and an M.B.A. from the University of New Haven.

About The Provider: Since 1983 Total Training Solutions has produced dozens of videotapes, CD-Roms, DVD's and web-based training modules. In addition to off-the-shelf products, Total Training Solutions also develops custom training products and consults with financial institutions to develop their own training curriculum.

For timely delivery of training topics, webinars or web conferencing is an unbeatable option. We now offer over 100 live programs per year and you can even purchase the recorded or ondemand session if you are unable to attend the live program.

We have worked exclusively with the financial industry since our founding. Because of this, we understand the needs of training departments in financial institutions and are alert to changes which affect the industry.

Webinar Descriptions:

Live Session:
Attend the live session with the opportunity to ask questions to the presenter. You also receive a link to the handouts. All registrations for a live event will be given access to the OnDemand recording, at no additional cost, for seven days following the event. This will allow a flexible alternative when last minute conflicts intrude on scheduled events.

Recorded CD:
CD-Rom includes audio and video of recorded webinar plus hard copy handouts. You will also receive 6 months access to the OnDemand weblink as an added free bonus.

OnDemand:
Includes a weblink for unlimited viewing for 6 months after the date of the webinar as well as a link to handouts.

Live + Recorded:
Includes all three options above. Live session, OnDemand Weblink, and CD-Rom plus Hardcopy Handouts.

Live + OnDemand:
Includes two of the options above. Live session and 6 months access to OnDemand Weblink plus link to handouts.
Price: $165.00
More Info: Contact Us For More Information
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Currently Scheduled Dates For This Webcast
There currently are no scheduled dates for this webcast. Please click here to search for another course.

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