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Course Details

Ethical Collections: The Fair Debt Collection Practices Act And Beyond

Webinar: ID# 1014108
Recorded CD
Qty:
About This Course:
This training session will teach you how to avoid ethical and regulatory traps that can keep you from being an effective collector.

We will guide you through the FDCPA, FCRA, ethical rules, trust account procedures, other regulatory issues, and more, to make you an efficient and ethical collector.

AGENDA

Ethical Issues Complying With the Fair Debt Collection Practices Act
  • Applicability
  • Rules
  • Penalties
  • Practical Applications
Ethical Issues Complying With the Fair Credit Reporting Act
  • Reporting
  • Correcting Reports
  • Obtaining Credit Reports
  • Permissible Uses of Credit Reports
Legal Ethics for Lawyers and Nonlawyers

  • Candor to Tribunals
  • Represented Parties
  • Unrepresented Parties
  • Conflicts
Ethical Considerations Regarding Trust Accounts

  • Recordkeeping and Accounting
  • Protection of Funds and Property
  • Payment of Fees
Other Privacy and Regulatory Issues

  • HIPAA and HITECH
  • Red Flags
  • Others
Business Ethics and Collections

  • Federal Acquisition Regulations Requires Adoption of Code of Conduct
  • False Claims Act and Fraud Enforcement and Recovery Act
  • Responsible Corporate Officer Doctrine
About Your Presenter

Michael R. King
  • Founding partner of Gammage & Burnham, P.L.C., in Phoenix
  • Practiced bankruptcy, creditor's rights and collection law for more than 30 years
  • Longtime member and active participant of the National Association of Credit Managers
  • Writer and speaker for Southwest Business Credit Services (James F. Sullivan Life Time Achievement Award and Spirit of Service Award) and the Commercial and Financial Development Division of the NACM
  • Recognized in The Best Lawyers in America for several consecutive years
  • Recognized as a Top Lawyer and in Arizona's Best Lawyers by Arizona Business Magazine for several consecutive years
  • Frequent speaker and writer on business, legal ethics, and collection topics
  • J.D. degree, with high honors, University of Arizona
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Ethical Collections: The Fair Debt Collection Practices Act And Beyond
Available on CD format
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Course Details
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