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Course/Product Description
Title:

All You Need to Know About the Fair Debt Collection Practices Act but Didn't Know to Ask

SKU:WC-1012060
Date / Time: Recorded
Format: Audio Conference
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Description:

As the economy falters and the credit crisis continues help keep your business out of a lawsuit by better understanding and learning more about the Fair Debt Collection Practices Act, who is affected, what debts are covered, who enforces it and how you can collect more money while following the law. Failing to properly train collectors is a top reason companies get sued.

Don't let this happen to you, learn as much as you can about what constitutes a violation of the FDCPA and how you can avoid making those mistakes.

Agenda

I. What Is the FDCPA and What Debts Are Covered?

  • Who Has to Follow the FDCPA?
  • Who Enforces the FDCPA?

II. Understanding the FDCPA

  • Mini-Miranda
  • What Hours Can You Contact Consumers?
  • What Constitutes Harassment?
  • Dealing With Cease and Desist
  • Dealing With Calling a Debtor at Work
  • Can You Call a Debtors Spouse? Can You Call Them at Work?
  • Understanding Legal Action and Further Action
  • Understanding What the FDCPA Considers Unfair
  • Reporting the Debt to the Credit Bureaus
  • Skip Tracing Under the Act

III. What Constitutes a Violation of the FDCPA?

  • How to Follow the FDCPA Without Getting Into Trouble
  • Dealing With Debtors Who Throw the FDCPA at You

About the Presenter

Michelle Dunn, Credit &Collections Association, LLC

  • Founder of the Credit &Collections Association, LLC
  • Called the nations authority on collecting money
  • 24 year debt collection industry veteran, entrepreneur, published columnist and award-winning writer
  • One of the Top 5 Women in Collections for 2007 and 2008
  • One of the Top 50 Most Influential Collection Professionals of 2007
  • Writer of many books and a contributor to the Wall Street Journal

Who Should Attend

This teleconference is designed for accountants, attorneys, executive directors, officers, controllers, CFOs, tax managers, bookkeepers and enrolled agents.

Continuing Education Credit

Credit is available only for the LIVE webcast. Recorded versions do not qualify for credit. Only registered and paid attendees will receive continuing education credit. Certificates of Completion are provided to each registered attendee. Your certificate will be emailed to you within two weeks following completion of the program.

Cannot Attend The Live Presentation?

This presentation is also available in a recorded format, in CD version, as shown in the pricing options below.

About Webcasts / Audio Conferences / Podcasts:

Webcasts, audio conferences, and podcasts are presentations that you attend via the Internet, phone, or mobile device at a specified date and time for "live" versions, or at your convenience for "recorded" and "On-Demand" versions.

The live versions are interactive, meaning that participants can ask questions in real time, plus are a very cost-effective form of training because 1) you receive fast, convenient learning without any out-of-office time; 2) you can invite as many colleagues as you'd like to listen in on a single phone line; 3) you incur no travel expenses; and 4) you and your colleagues are back at work immediately after the session ends!

And though with recorded versions you do lose the ability to ask questions, you gain the ability to hear the presentation numerous times and to share it with others in your office.

Handout materials and the phone number for live presentations are made available to you prior to the event via email from the presenter and from the "MyAccount" link on the menu bar. Copies of the presentations are included with recorded versions.

Licenses / Designations / Educational Credits:CPE
All US States: 1
About The Provider: Lorman Education Services has provided educational seminars and online training for professionals since 1987.

Since then, we've kept thousands of professionals in the United States and internationally current on the most pressing topics in a rapidly changing marketplace of ideas. Like you, we understand the need for concise, accurate information.

That understanding underlies each Lorman course, presenting the latest information on the laws and regulations critical to your organization's successful daily operations.

Moreover, each course receives our painstaking attention to be certain both the faculty and participants receive the individual attention necessary to achieve maximum benefit from the materials.
More Info: Contact Us For More Information
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